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IT DIY:  IT Do It Yourself

Welcome to the  IT Do IT Yourself (IT DIY) pages . These pages contain step-by-step instructions.. These instructions can be used by Rice students, faculty and staff in order to set up computer, email, network, print and other IT-related topics.

Use the following categories to guide your search.  If you cannot find the category below, use the search bar located on the top right corner of the page.


Account Management

Application Support

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ANSYS Student Portal Information

ArcGIS

ChemDraw

Gurobi

LabVIEW

Mathematica for Faculty, Staff, Student (Personal)

OnBase | Department use only

Rice On the Hub | Software discount for Rice faculty, staff, students

SAS for Students

SolidWorks for Students | NetID authentication required

SCC Favorite Free Software

Microsoft Campus Agreement

Audio Visual

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Classroom Support

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Classroom

College Lab (Create new request for help)

Supported Buildings

Podium

Cloud Computing

Collaboration Tools

Course Management

Data Management

Document Imaging & Workflows

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Email Management

General

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IT Alerts - IT-Alerts History

Hardware

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Audio Visual

Loaner

Printer

Projector

Procurement

Repair

Replacement

Setup

Help Desk | External Resources

 Note: we do not endorse these resources.

Mobile Devices

Network

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Clean Access

Storage (U:drive | Personal Storage)

Wired

Wireless

VPN

 

Printers/Printing

Remote Connect/Tools

Research Computing

Security

Server

Software

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Telecommunication

Web


Box at Rice University 

more about Box at Rice University >>

 

Support from Box

Managing Your Files, Collaboration and Sharing, Box Sync, Box for Mobile; Setup and Deploy Box; Training... and more.

Online Help

IT Online Documentation for IT Tutorials.

Phone:  713.348.4357 (x-HELP)

Request for assistance or to report all IT-related issues.

 

Online Help Desk Form

Use this online form for New Request for assistance.

 

Email:  helpdesk@rice.edu

Email from youremail@rice.edu account: include the NetID; Phone Number, Location: Time of Issue; & Description of issue. 
For example:  wireless network connectivity issues need MAC address and date & time; location; Rice or visitor network.

 

Ticket Status

Log on to Request Tracker to check your ticket status.
help.rice.edu
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