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The planned network maintenance at the PDC has been completed.  If you have difficulties in connecting to systems located at this facility, please contact the Mudd Operations at 713-348-4989.  Thank you.
The planned network maintenance in PDC will start at 5am. An OIT-alert will be sent out upon completion.  
The OIT Network Management department will be doing a software upgrade for network equipment in Duncan College.  The upgrade will be done on an individual switch basis.  Each switch will be down for approximately 15 minutes to complete the upgrade.  Both wired and wireless connectivity will be impacted during this exercise.  An all clear will be sent upon completion.  Thank you for your understanding.  
The software upgrade for the network devices in Hanszen (New) and Brown Colleges was completed at 11:00 AM.  If you have difficulties in connecting to the network, please contact the OIT Help Desk at 713-348-4357.  Thank you for your understanding.
The OIT Network Management department will be doing a software upgrade for network equipment in Hanszen (New Section) and Brown College.  The upgrade will be done on an individual switch basis.  Each switch will be down for approximately 15 minutes to complete the upgrade.  Both wired and wireless connectivity will be impacted during this exercise.  An all clear will be sent upon completion.  Thank you for your understanding.  
The software upgrade for the network devices in Sid Rich College is complete.  If you have difficulties in connecting to the network, please contact the OIT Help Desk at 713-348-4357.  Thank you for your understanding.
The OIT Network Management department will be doing a software upgrade for network equipment in Sid Rich College.  The upgrade will be done on an individual switch basis.  Each switch will be down for approximately 15 minutes to complete the upgrade.  Both wired and wireless connectivity will be impacted during this exercise.  An all clear will be sent upon completion.  Thank you for your understanding.  
The upgraded NFS server for clear.rice.edu is now in place.  No reboot of the compute nodes was required. Please create a Request Tracker ticket if there are any problems.  
The NFS server for the clear.rice.edu collection of systems is now ready to come back into service after an operating system upgrade. This will happen between 8:00AM and 8:30AM today and may involve rebooting the compute nodes to work correctly.  Any users on clear will receive notification prior to the reboot. Please create a Request Tracker ticket if there are any problems.
 filearchive.rice.edu is available for use.
filearchive.rice.edu will be off-line for firmware upgrades to affiliated storage systems beginning at 4:30pm. The maintenance is expected to take less than one hour.  
The clear compute node, glass.clear.rice.edu, is now on-line with Red Hat Enterprise Linux 7.2. Please create an Request Tracker ticket if there are any problems with this node.
The network maintenance in the Anderson Clarke building is complete. Please contact the Help Desk (x4357) with any connectivity issues.
OIT Networking will upgrade the software on the network switches in the Anderson Clarke building at 6am.  During this time, network access will be unavailable.  Notification will be sent at completion.
The clear compute node, water.clear.rice.edu, is now on-line with Red Hat Enterprise Linux 7.2. Please create an Request Tracker ticket if there are any problems with this node. The system glass.clear.rice.edu will be off-line starting today, 7/7/2016, around 4:00PM for its Operating System upgrade.
The clear compute node, water.clear.rice.edu, is off-line for operating system upgrade. The remaining clear compute node, glass.clear.rice.edu will be upgraded as soon as possible.
The clear compute node, ring.clear.rice.edu, is now on-line with Red Hat Enterprise Linux 7.2. Please create an Request Tracker ticket if there are any problems with this node. The system water.clear.rice.edu will be off-line starting today, 7/6/2016, around 3:00PM for its Operating System upgrade.
The clear compute node, ring.clear.rice.edu, is off-line for operating system upgrade.  The updated clear compute node, sky.clear.rice.edu, is now available for use.  Please create an Request Tracker ticket if there are any problems with this node. Each of the remaining clear compute nodes, glass.clear.rice.edu and water.clear.rice.edu will be upgraded as soon as possible.
The software upgrade of the Mudd network switches is complete.  It is recommended that users reboot their workstation prior to logging on.  Please contact the Help Desk (x4357) with any issues.
OIT Networking will be upgrading the software on the Mudd building network switches beginning at 6am. During this time, users will not have access to network.  Notification will be sent at completion.
Google Calendar appears to be available for most, if not all all, of the Rice Community; however, Google has not yet officially stated the service is fully back online.   Please contact your divisional representative, the Help Desk (#4357 or help@rice.edu) or me if you have any questions or if you are still experiencing issues. Thank you for your patience and understanding, Mike -- Mike DeweyDirector – Campus Services
At about 8:45 am today (6/30/16), we started seeing issues with Google Calendar where you may see the following error message...       Google is currently investigating the issue.  As new information arrives from Google, we will send out a status. Please contact your divisional representative, the Help Desk (#4357 or help@rice.edu) or me if you have any questions or if you are still experiencing issues. Thank you for your patience and understanding, Mike --  Mike Dewey Director – Campus Services
sky.clear.rice.edu is available for testing.  I will continue to add applications and tune the system over the next week or so.  If you experience issues, please contact the OIT Help Desk (713-348-4357).  Thank you.
Be aware of the phishing email with the following characteristics... From: Rice Administrator Subject: You Have One Important Notification!! Do not respond or take action on this phishing message other than deleting the message.  Phishing is an attempt to criminally and fraudulently acquire private information, such as usernames, passwords, and credit card details by masquerading as trustworthy entity in an electronic communication. Rice OIT will never ask for your User ID or password via email.…
The OIT Network planned maintenance for Sid Richardson College is complete.  Users are advised to contact the OIT:Help Desk if they experience any connectivity issues.  Thank you.
The OIT Network team has commenced the planned network upgrade for Sid Richardson College.  Users are not expected to see any impact.  An update will be sent out upon completion.  Thank you.
The network maintenance event has completed for Lovett College.  If you experience issues connecting to the network, please contact the OIT Help Desk at 713-348-4357 (xHELP).  Thank you.
Planned network maintenance for Lovett college has begun.  Users may experience a brief loss of connectivity while we are transitioning to new up-link connections.  There should be no need for a reboot of your device.  An update will be sent when complete.  Thank you.
The planned network maintenance for the BRC building is complete.  If you experience connectivity issues, please contact your divisional representative or the OIT Help Desk (713-348-4357, xHELP).  Thank you.
The planned network maintenance for the BRC building will begin.  Users are not expected to see any impact.  A status update will be sent upon completion.  Thank you.
The planned operating system upgrade on sky.clear.rice.edu will be starting today.  During the upgrade the system will be not be available for use.  The remaining clear compute nodes will continue to be available.  If you experience issues, please contact the OIT Help Desk (713-348-4357).  Thank you.
The planned maintenance for the PDC is complete.  All network devices are reachable.  If you experience any connectivity issues, please contact OIT Data Center Operations at 713-348-6989, or the OIT Help Desk at 713-348-4357.  Thank you.
OIT/Network Management will be activating a replacement module at the PDC beginning at 0530 AM today.  No extended user impact is expected.  An update will be sent upon completion.   Thank you.
The planned maintenance activity for Dell Butcher has been completed.  Users should have full connectivity.  If you experience issues, please contact your divisional representative or the OIT Help Desk (713-348-4357).  Thank you.
The planned network maintenance event for Dell Butcher has started.  Users are not expected to be impacted.  An update will be sent upon completion.  Thank you.
One of the network switch in PDC Pod-A rebooted due to memory error. The system recovered properly. We'll continue to investigate as for the root cause. Please contact the Helpdesk if you see any other issue.
The maintenance window for the PDC maintenance on the Pod A VSS has ended.  If you experience any issues, please contact the OIT Help Desk (713-348-4357, xHELP).  Thank you.
OIT Networking and Data Center personnel are on site and will begin the planned maintenance for the VSS (virtual switching system) in Pod A at 0600 this morning.  No impact is expected to be seen by our customers.  An update will be sent upon completion of this exercise.  Thank you.
The issue has been resolved and all access points are back online at this time.  Thank you for your patience.
Baker College wireless is currently unavailable.  OIT Networking is investigating and will update as soon as possible.  Thank you.
The planned wireless maintenance exercise is complete.  If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357).  Thank you.
The planned wireless network maintenance (a software upgrade) will begin at 0300 this morning.  During this exercise, users will experience intermittent connectivity as the software is upgraded.  An update will be sent when complete.  If, after the maintenance, you experience any issues, please contact the OIT Help Desk via http://helpdesk.rice.edu, or your divisional representative.  Thank you.
OIT Networking has completed maintenance on the Internet security devices.  Internet connectivity has been restored.  Please contact the Help Desk (x4357) with any issues.
OIT Networking will be performing maintenance on the Internet security devices beginning at 3am. During this time, Internet connectivity may not be available.  Notification will be sent at the conclusion of the maintenance.
This Saturday, May 21, 2016 from 3:00 am - 6:00 am CST, the OIT Network Team will be performing scheduled maintenance (a software upgrade) on the network equipment that connects Rice campus to the internet.  During this time, there will be some temporary disruption to external internet connectivity.   Prior to the work starting and upon completion, a note will be sent to the OIT-Alert mailing list. If, after the outage, you experience any issues,…
Maintenance on the following storage solutions will begin at 8:00am. Storage.rice.edu (individual storage and department shared storage) Crate (file storage space for researchers) RNAS (storage solution purchased by departments for archival storage, not research related) OIT will perform rolling reboots.  These services will remain online for most of the maintenance period, with only intermittent connection interruptions.  Updates will be posted to the OIT web site: oit.rice.edu.
On Sunday, May 15, beginning at 8:00 AM, IT will perform rolling reboots, part of maintenance on the following storage solutions: Storage.rice.edu (individual storage and department shared storage) Crate (file storage space for researchers) RNAS (storage solution purchased by departments for archival storage, not research related) These services will remain online for most of the rolling reboot, with only intermittent connection interruptions.  Updates will be posted to the IT web site: it.rice.…
The planned network maintenance exercise for Sewall Hall 487 is complete.  Users are advised to reboot their devices to ensure full network connectivity.  If you still have connectivity issues, please contact your divisional representative or the IT:Service Help Desk (713-348-HELP/4357).  Thank you.
The planned network hardware maintenance for Sewall Hall 487 will begin at 0530.  Users are advised to reboot their devices upon completion of the exercise.  Thank you.
The planned maintenance event for Sewall  Hall 275 is complete.  Users are advised to reboot their device(s) to ensure full connectivity.  Thank you.
The planned network hardware maintenance for Sewall Hall 275 will begin at 0530.  Users will need to reset their devices upon completion of the activity.  Thank you.
The maintenance event has been completed.  Users are advised to reboot their devices to ensure full connectivity.  Thank you.
The planned network hardware maintenance for Sewall Hall 155 will begin at 0530.  Users will need to reboot their device upon completion.  An update will be sent when finished.  Thank you.
Deprecated services were restored to full functionality early this morning. Thank you.
This Saturday morning (5/7), at 2:30 am, users of the Rice campus telephone system will experience deprecated service, affecting ten digit dialing to/from campus. These services will be restored to full capabilities by 4:30am. All internal campus dialing will be unaffected. Rice critical services (RUPD, EHS, Student Counseling, BRC front desk, South/Central Plant and OIT Operations) will have alternative routing in place during this time,…
The planned maintenance for Sewall 557 has been completed.  Users may need to reboot their devices to reestablish full network connectivity.  If you continue to have connectivity issues, please contact the OIT Service Help Desk at 713-348-HELP (x4357).  Thank you.
The planned maintenance activity for Sewall Hall 557 will begin at 0600.  Users will need to reboot their devices upon completion.  Thank you.
The Request Tracker ticketing system will be restarted to make a minor configuration update at 6:00pm. The restart will take about 10 seconds. Please contact me with any questions or concerns. Regards, Kenneth Marshall, PhD – Mgr./Middleware, Development and Integration Rice University Office of Information Technology ktm@rice.edu / 713-348-5294
The planned maintenance is complete.  Users are advised to reboot their system for full network connectivity.  Thank you.
The planned network hardware upgrade for Sewall 415 will begin at 0600.  Users will lose connectivity temporarily during this migration, and are advised to reboot their devices upon completion.  Thank you.

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