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svn.rice.edu has been reverted to the previous version.  Please feel free to use it as normal. If you experience any difficulties, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
Morning,   svn.rice.edu needs to be reverted back to the previous version.  With great reluctance, I must revert the systems that make up svn.rice.edu to the previous version.  Under actual system load, several areas have shown their weakness and rather than attempt to fix these on the fly, I believe it will be better to revert to the previous version of snv.rice.edu   This will happen at 1:30 PM today and should take less than an hour to complete.…
OwlDB Emergency Maintenance –  Friday 8/19 from 10:00pm – 11:00pm An Emergency reboot of the OwlDB server is needed to address recent issues with logging in.   The reboot will cause a brief interruption in Authentication services. If you experience any issues after the maintenance period, please email helpdesk@rice.edu
The svn.rice.edu infrastructure upgrade has happened.  There was a snag in the process, but this has now been fixed. You are now free to use the system. If you experience any difficulties, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
The svn.rice.edu infrastructure will be upgraded today at 8:30 AM.  The expected outage will be no longer than ten minutes. If you experience any difficulties, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
The svn.rice.edu infrastructure will be upgraded on Tuesday, August 16.  The expected outage will be no longer than ten minutes. If you experience any difficulties, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
The planned wireless network maintenance is complete.  If you experience issues connecting to the wireless network, please contact the OIT Service Help Desk (713-348-4357 / 713-348-HELP) or your divisional representative.  Thank you.
Planned wireless network maintenance will begin at 0400.  Users will experience intermittent interruptions during this upgrade.  An update will be sent upon completion.  Thank you for your patience.  
The planned network software maintenance for Martel has been completed.  Users are asked to contact the OIT Service Help Desk at 713-348-4357 (xHELP) in the event of difficulties in connecting to the network (for both wired, or wireless).  Thank you.
The planned network software maintenance for Martel will begin at 0700 this morning.  Users will experience intermittent wired and wireless connectivity during this exercise.  An update will be sent when complete.  Thank you.
The planned network software maintenance for Will Rice College was complete at 11 AM.  If you experience any connectivity issues for wired or wireless, please contact the OIT Service Help Desk at 713-348-4357 (xHELP).  Thank you.
Planned network software maintenance for Will Rice College will begin at 0900. Users will experience intermittent connectivity for both wired and wireless during this exercise.
The planned network maintenance for Baker College is complete.  Please contact the OIT Service Help Desk at 713-348-4357 (xHELP) with any connectivity issues.  Thank you.
The scheduled upgrade to Crashplan Device Clients in underway.  If you experience any difficulties, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
Planned network software maintenance for Baker College will begin at 0700 today.  Users will experience intermittent connectivity on both wired and wireless during this upgrade.  Thank you for your understanding.
The filearchive.rice.edu server maintenance is complete. If you have issues connecting to the new server and shares, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
The network name, filearchive.rice.edu, has been temporarily removed from service. The final data checks have begun.   Once the data checks have completed, and any remaining data movements done. we will begin presenting from the new server. The new server will have the same name, filearchive.rice.edu, but the IP number and some file sharing names will be different for some users.  
Difficulties with svn.rice.edu resolved.  Web caching and testing methodology issues, not an issue with the server.
Having difficulties with svn.rice.edu   Working on resolving the issue now.
Reboot of the remaining clear systems completed. If you experience any difficulties, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
Patching of clear systems is finished for today. If you experience any difficulties outside of the maintenance window, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
Final patching of the clear systems prior to the start of school will be happening today. If you experience any difficulties outside of the maintenance window, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).  
The planned network software upgrade for Wiess College was completed at 13:00 (1 PM) today.  If you experience issues connecting to the network via wired or wireless, please contact the OIT Help Desk at 713-348-4357 (xHELP).  Thank you.
The planned network software upgrade for Wiess College will begin at 0700.  Users will experience intermittent network connectivity on both wired and wireless during this exercise.  Thank you for your understanding.  
The annual maintenance of Owlspace has begun.  Above the standard weekly work, Operating System patches and File System Consistency checks will be performed.  This additional maintenance should finish within the standard 5-7AM maintenance window. If you experience any difficulties outside of the maintenance window, please create a Request Tracker ticket or contact the Rice Help Desk, 713-348-HELP (4357).
The planned network software upgrade for McMurtry College is complete.  If you experience issues connecting via wired or wireless please contact the OIT Help Desk at 713-348-4357 (xHELP).  Thank you.
The planned software maintenance for McMurtry College will begin at 0900.  Users will experience intermittent connectivity on both wired and wireless during this software upgrade.  An update will be sent when available.  Thank you for your understanding.  
OIT Networking has completed the planned software upgrade for Lovett College.  If you have any issues with network connectivity please contact the OIT Help Desk at 713-348-4357 (xHELP).  Thank you.
The planned network software upgrade will begin at 0700 for Lovett College.  Users will have intermittent connectivity during this exercise on both wired and wireless.  An update will be sent when available.  
The network software upgrade has been completed for old Hanszen college.  Please contact the OIT Help Desk at 713-348-4357 (xHELP) if you have connectivity issues.  Thank you.
The planned network software upgrade for Old Hanszen College network gear is starting now.  Users will experience intermittent connectivity (wired and wireless) during this process.  An update will be sent when available.
The planned network software upgrade for Jones College is complete.  If you have issues connecting to the network (wired or wireless) please contact the OIT Help Desk at 713-348-4357 (xHELP), or your divisional representative for assistance.  Thank you.
The planned network software maintenance for Jones College is beginning.  Users will experience intermittent connectivity during this upgrade.  An update will be sent when available.
All network switches are back online with upgraded software at this time.  If you experience issues in connecting to the network, please contact the OIT Help Desk at 713-348-4357 (xHELP).  Thank you for your patience.
The planned network software upgrade for the Rice Graduate Apartments and Rice Village Apartments is beginning.  Users will experience intermittent connectivity on both wired and wireless during this exercise.  An update will be sent when complete
The Central Email system updates have been completed. If you experience any problems, please contact the Help Desk: helpdesk@rice.edu <helpdesk@rice.edu> or x4357. Regards, Kenneth Marshall, PhD – Mgr./Middleware, Development and Integration Rice University Office of Information Technology ktm@rice.edu / 713-348-5294
System updates to the Central Email system will begin at 5:00am. These updates will require restarting the Email system which will prevent access to Email service for a brief period of time (about 10 minutes). Incoming Email will be queued and delivered after the maintenance. An OIT-alert will be sent out after the completion of the work. Regards, Kenneth Marshall, PhD – Mgr./Middleware, Development and Integration Rice University Office of Information Technology ktm@rice.edu / 713-348-5294
The planned network maintenance on Mudd Border is now complete.  Please contact the OIT Help Desk at 713-348-4357 for any issue. 
The planned network maintenance on Mudd Border will start at 5am. An OIT-alert will be sent out upon completion.
The planned network maintenance at the PDC has been completed.  If you have difficulties in connecting to systems located at this facility, please contact the Mudd Operations at 713-348-4989.  Thank you.
The planned network maintenance in PDC will start at 5am. An OIT-alert will be sent out upon completion.  
The OIT Network Management department will be doing a software upgrade for network equipment in Duncan College.  The upgrade will be done on an individual switch basis.  Each switch will be down for approximately 15 minutes to complete the upgrade.  Both wired and wireless connectivity will be impacted during this exercise.  An all clear will be sent upon completion.  Thank you for your understanding.  
The software upgrade for the network devices in Hanszen (New) and Brown Colleges was completed at 11:00 AM.  If you have difficulties in connecting to the network, please contact the OIT Help Desk at 713-348-4357.  Thank you for your understanding.
The OIT Network Management department will be doing a software upgrade for network equipment in Hanszen (New Section) and Brown College.  The upgrade will be done on an individual switch basis.  Each switch will be down for approximately 15 minutes to complete the upgrade.  Both wired and wireless connectivity will be impacted during this exercise.  An all clear will be sent upon completion.  Thank you for your understanding.  
The software upgrade for the network devices in Sid Rich College is complete.  If you have difficulties in connecting to the network, please contact the OIT Help Desk at 713-348-4357.  Thank you for your understanding.
The OIT Network Management department will be doing a software upgrade for network equipment in Sid Rich College.  The upgrade will be done on an individual switch basis.  Each switch will be down for approximately 15 minutes to complete the upgrade.  Both wired and wireless connectivity will be impacted during this exercise.  An all clear will be sent upon completion.  Thank you for your understanding.  
The upgraded NFS server for clear.rice.edu is now in place.  No reboot of the compute nodes was required. Please create a Request Tracker ticket if there are any problems.  
The NFS server for the clear.rice.edu collection of systems is now ready to come back into service after an operating system upgrade. This will happen between 8:00AM and 8:30AM today and may involve rebooting the compute nodes to work correctly.  Any users on clear will receive notification prior to the reboot. Please create a Request Tracker ticket if there are any problems.
 filearchive.rice.edu is available for use.
filearchive.rice.edu will be off-line for firmware upgrades to affiliated storage systems beginning at 4:30pm. The maintenance is expected to take less than one hour.  
The clear compute node, glass.clear.rice.edu, is now on-line with Red Hat Enterprise Linux 7.2. Please create an Request Tracker ticket if there are any problems with this node.
The network maintenance in the Anderson Clarke building is complete. Please contact the Help Desk (x4357) with any connectivity issues.
OIT Networking will upgrade the software on the network switches in the Anderson Clarke building at 6am.  During this time, network access will be unavailable.  Notification will be sent at completion.
The clear compute node, water.clear.rice.edu, is now on-line with Red Hat Enterprise Linux 7.2. Please create an Request Tracker ticket if there are any problems with this node. The system glass.clear.rice.edu will be off-line starting today, 7/7/2016, around 4:00PM for its Operating System upgrade.
The clear compute node, water.clear.rice.edu, is off-line for operating system upgrade. The remaining clear compute node, glass.clear.rice.edu will be upgraded as soon as possible.
The clear compute node, ring.clear.rice.edu, is now on-line with Red Hat Enterprise Linux 7.2. Please create an Request Tracker ticket if there are any problems with this node. The system water.clear.rice.edu will be off-line starting today, 7/6/2016, around 3:00PM for its Operating System upgrade.
The clear compute node, ring.clear.rice.edu, is off-line for operating system upgrade.  The updated clear compute node, sky.clear.rice.edu, is now available for use.  Please create an Request Tracker ticket if there are any problems with this node. Each of the remaining clear compute nodes, glass.clear.rice.edu and water.clear.rice.edu will be upgraded as soon as possible.
The software upgrade of the Mudd network switches is complete.  It is recommended that users reboot their workstation prior to logging on.  Please contact the Help Desk (x4357) with any issues.
OIT Networking will be upgrading the software on the Mudd building network switches beginning at 6am. During this time, users will not have access to network.  Notification will be sent at completion.
Google Calendar appears to be available for most, if not all all, of the Rice Community; however, Google has not yet officially stated the service is fully back online.   Please contact your divisional representative, the Help Desk (#4357 or help@rice.edu) or me if you have any questions or if you are still experiencing issues. Thank you for your patience and understanding, Mike -- Mike DeweyDirector – Campus Services
At about 8:45 am today (6/30/16), we started seeing issues with Google Calendar where you may see the following error message...       Google is currently investigating the issue.  As new information arrives from Google, we will send out a status. Please contact your divisional representative, the Help Desk (#4357 or help@rice.edu) or me if you have any questions or if you are still experiencing issues. Thank you for your patience and understanding, Mike --  Mike Dewey Director – Campus Services
sky.clear.rice.edu is available for testing.  I will continue to add applications and tune the system over the next week or so.  If you experience issues, please contact the OIT Help Desk (713-348-4357).  Thank you.
Be aware of the phishing email with the following characteristics... From: Rice Administrator Subject: You Have One Important Notification!! Do not respond or take action on this phishing message other than deleting the message.  Phishing is an attempt to criminally and fraudulently acquire private information, such as usernames, passwords, and credit card details by masquerading as trustworthy entity in an electronic communication. Rice OIT will never ask for your User ID or password via email.…
The OIT Network planned maintenance for Sid Richardson College is complete.  Users are advised to contact the OIT:Help Desk if they experience any connectivity issues.  Thank you.
The OIT Network team has commenced the planned network upgrade for Sid Richardson College.  Users are not expected to see any impact.  An update will be sent out upon completion.  Thank you.
The network maintenance event has completed for Lovett College.  If you experience issues connecting to the network, please contact the OIT Help Desk at 713-348-4357 (xHELP).  Thank you.
Planned network maintenance for Lovett college has begun.  Users may experience a brief loss of connectivity while we are transitioning to new up-link connections.  There should be no need for a reboot of your device.  An update will be sent when complete.  Thank you.
The planned network maintenance for the BRC building is complete.  If you experience connectivity issues, please contact your divisional representative or the OIT Help Desk (713-348-4357, xHELP).  Thank you.
The planned network maintenance for the BRC building will begin.  Users are not expected to see any impact.  A status update will be sent upon completion.  Thank you.
The planned operating system upgrade on sky.clear.rice.edu will be starting today.  During the upgrade the system will be not be available for use.  The remaining clear compute nodes will continue to be available.  If you experience issues, please contact the OIT Help Desk (713-348-4357).  Thank you.
The planned maintenance for the PDC is complete.  All network devices are reachable.  If you experience any connectivity issues, please contact OIT Data Center Operations at 713-348-6989, or the OIT Help Desk at 713-348-4357.  Thank you.
OIT/Network Management will be activating a replacement module at the PDC beginning at 0530 AM today.  No extended user impact is expected.  An update will be sent upon completion.   Thank you.

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