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The external payment processing system, Touchnet, is still experiencing issues related to a coordinated denial of service attack which began January 7 (see IT-Alert).  As their web sites (IP addresses) are flooded with irrelevant hits by an attacker, the hosting servers become overwhelmed with activity and have difficulty responding to legitimate payment processing actions.  Although the service provider is external to Rice, several departments depend on the payment processing service and IT will continue providing updates online at http://it.rice.edu.