Blog from December, 2016

All networking gear is reporting online.  If you have issues connecting on wired or wireless, please contact the OIT Help Desk at 713-348-4357.  Thank you for your understanding during this event.  

Power issue on campus

This morning, at 03:45 (ish), a power event happened on campus.  Most services were unaffected, however, some systems did shut down.  Facilities Engineering and Planning is working to resolve the issue at this time.  An update will be sent when available.  Thank you for your understanding.

OIT Networking has completed the maintenance exercise for the wireless software.  If you experience any issues connecting to the wireless network, please contact Operations at 713-348-4948.  Thank you.  

OIT Networking is performing software maintenance on the wireless controllers.  Users may experience intermittent connectivity during this exercise.  An update will be sent when completed.  Thank you.  

The planned maintenance for Friday morning has been completed.  If you experience issues with Onbase, Owlspace or Web applications please contact the service managers or the OIT:Service Help Desk at 713-348-4357. 

Your patience is very much appreciated.

 

At 5:00am OIT will begin working on the infrastructure which supports Onbase, Owlspace, and some Web Services systems.  These services will be affected for up to 3 hours (2 hours expected).    

Updates will be posted on the IT web site: it.rice.edu

The planned maintenance for today has been completed.  If you experience issues with Onbase, Owlspace or Web applications please contact the service managers or the OIT:Service Help Desk at 713-348-4357.  Thank you for your patience.

OIT will begin working on the infrastructure that supports Onbase, Owlspace, and some Web Services systems at 5:00am.  These services will be affected for up to 2 hours.  

 Updates will be posted to the IT web site: it.rice.edu

Today's changes have been completed.  Normal connectivity should continue at this time.  Thank you.

OIT Networking will be making some configuration changes in an effort to improve the performance and reliability of the campus wireless networks for our users.  Users may see a disruption in service during these changes. An update will be sent when complete.  Thank you.