Blog from June, 2017

OIT Networking has completed maintenance on the network switches in Keck.  Please report any issues to the Help Desk (x4357). 

OIT Networking will be performing maintenance on the network switches in Keck.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in Abercrombie & GRB.  Please report any issues to the Help Desk (x4357)

IT Networking has completed the maintenance in Mudd building.  Users may need to reboot their machines.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in Abercrombie & GRB.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking will be performing planned maintenance on the DHCP service for Mudd Building only. The work will start at 6am. Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in Central Plant, South Plant, & FEP.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in Central Plant, South Plant, & FEP.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in McNair Hall  Please report any issues to the Help Desk (x4357).


OIT Networking will be performing maintenance on the network switches in McNair Hall.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.


OIT Networking has completed maintenance on the network switches in Huff House, Cohen House and Rice Childrens Care.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in Huff House, Cohen House and Rice Childrens Care.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

The reboot of our storage devices has been completed and access to storage should be stable now.  If you are still experiencing issues after the reboot is completed, please contact the Help Desk at helpdesk@rice.edu or at #4357.  

Maintenance on Storage, Crate and RNAS has been completed.

If you are still experiencing issues after the reboot is completed, please contact the Help Desk at helpdesk@rice.edu or at #4357.

 

We have been experiencing intermittent access to some of our storage shares.  As a result, we are performing a reboot of our storage devices which will cause a disruption in access from 9:00pm to 9:45pm.  Once the reboot is complete, we hope the issue to be resolved.  If you are still experiencing issues after the reboot is completed, please contact the Help Desk at helpdesk@rice.edu or at #4357.

 

Emergency Maintenance on the following storage solutions will begin at 9:00pm.

  •  Storage.rice.edu (individual storage and department shared storage)
  •  Crate (file storage space for researchers)
  •  RNAS (storage solution purchased by departments for archival storage, not research related

OIT will perform rolling reboots to restore the previous OS version.  These services will remain online for most of the maintenance, but expect intermittent connection interruptions.

OIT Networking has completed maintenance on the network switches in Dell Butcher, Herzstein, and OEDK.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in Dell Butcher, Herzstein, and OEDK.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in the Alice Pratt Brown, Baker, and Architecture Halls.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in the Alice Pratt Brown, Baker Hall, and Architecture buildings.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in Humanities and Rayzor.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in Humanities and Rayzor Halls.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in Keith Wiess and Hermann Brown. Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in Keith Wiess and Hermann Brown. During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed the maintenance on the network switches in the IBC building. Please report any issues to the Help Desk.

 

 

 

OIT Networking will be performing maintenance on the network switches in the IBC building.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in Anderson Biology and Cox. Please report any connectivity issues to the Help Desk (x4357).

OIT Networking will be preforming maintenance on the network switches in Anderson Biology and Cox.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed the maintenance on the network switches in Brockman, Mech Lab, and Ryon Lab.  Please report any issues to the Help Desk (x4357).  

OIT Networking will be performing maintenance on the network switches in Brockman, Mech Lab, and Ryon Lab.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed the maintenance on the network switches in Media Center and the Moody Center. Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in the Media Center and the Moody Center.  During this time, network connectivity will be unavailable.  Notification will be sent at completion.

OIT Networking has completed the network maintenance in Hamman Hall and Brochstein Pavillion. Network connectivity has been restored. Please report any issues to the Help Desk (x4357). 

OIT Networking will be performing maintenance on the network switches in Hamman Hall and Brochstein Pavillion. During this time, network connectivity will be unavailable. Notification will be sent at completion.

OIT Networking has completed the scheduled maintenance in the PDC Front Offices and Library Services Center.  Network connectivity has been restored.  Please report any issues to the Help Desk (x4357).

Webmail SSL Certificate Maintenance has been completed.  If you notice issues with Webmail, please contact the IT Help Desk at helpdesk@rice.edu or 713.348.HELP(4357).

OIT Networking will be performing maintenance on the network switches in the PDC front office and Library Services Center.  During this time, network connectivity will be unavailable. Notification will be sent at completion.

The Rice Webmail SSL certificate is being updated.  No service outages are expected.

 

 

Network connectivity in the basement and first floor of Allen Center has been restored.  Please contact the Help Desk (x4357) with any issues.

There is a partial network outage in Allen Center. Users on the first floor and basement are affected. OIT Networking is investigating.

This morning OIT Identity and Access Management turned on a policy that will reduce brute force attacks against NetID passwords.

For more information please see the KB article.

If you still have questions, please contact the Help Desk at #4357 or at helpdesk@rice.edu.