Blog from November, 2017

Last night, Proofpoint applied an update to our system that caused all user settings to be set to default.  The results are as follows:

  • All messages that have been previously deleted by the user have reappeared, going back to October 31 (last 30 days).
  • User Preferences have been set to DEFAULT
  • The Block Sender and Safe Sender lists are BLANK

We are currently working with Proofpoint to get resolution to this issue.  As we get more information, we will provide updates.

The issue with logging in to blogs.rice.edu has been resolved as of 5:10am this morning.  If you believe you are still having issues with your login, please contact the Help Desk at helpdesk@rice.edu.

Currently, we are experiencing a login problem with blogs.rice.edu.  OIT is investigating the issue.  As soon as we have any new information or if we have resolved the issue, we will send an update.

OIT Networking has completed the maintenance on the wireless network.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the wireless network. During this time, network connectivity may be intermittent.  Notification will be sent at completion.

OIT Networking has completed maintenance on the policy routers.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the policy routers in the Mudd Data Center. During this time, network connectivity may be intermittent.  Notification will be sent at completion.

The planned maintenance on the DHCP service for Cohen House and Health & Wellness has been completed.

If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357).

OIT Networking will be performing a planned maintenance on the DHCP service for Cohen House

 and Health & Wellness which will result in a brief service outage. Users may need to reboot

 their workstations. If you experience connectivity issues, please contact the OIT Help Desk

 at 713-348-HELP (4357). Notification will be sent at completion.

 

 

We are experiencing issues with Banner Forms and the Java client.  The error message includes the following reason..."Your security settings have blocked an application signed with an expired or not-yet-valid certificate from running." 

If you are experiencing this error, please contact the Help Desk at helpdesk@rice.edu or at #4357 for assistance.

The maintenance on Storage, Crate and RNAS is complete.

Please contact the Help Desk (x4357) if any issues need to be addressed.

 

Starting at 7am, OIT will perform a series of rolling reboots across three storage solutions:

  • Storage.rice.edu (individual and department shared storage)
  • Crate (scratch storage space for researchers)
  • RNAS (storage solution purchased by departments for archival storage, not research related)

These services will remain online for most of the rolling reboot.

Expect intermittent connection interruptions.

A follow-up message will be sent at the completion of the work.

 

Hubert Daugherty

OIT Networking has completed maintenance on one of the network switches in Continuing Studies.  Please report any issues to the Help Desk (x4357).


The network maintenance in the PDC Pod-B is now complete.  Please report any issues to the Help Desk (x4357)

The planned network maintenance on the switches in PDC Pod-B is starting.  Notification will be sent at completion.

Port 443 has been added to the development-gslb-pdc vip for giving.rice.edu