Last night, Proofpoint applied an update to our system that caused all user settings to be set to default. The results are as follows:
- All messages that have been previously deleted by the user have reappeared, going back to October 31 (last 30 days).
- User Preferences have been set to DEFAULT
- The Block Sender and Safe Sender lists are BLANK
We are currently working with Proofpoint to get resolution to this issue. As we get more information, we will provide updates.