Blog from February, 2018

OIT Networking has completed the planned maintenance on the DHCP service for Child Care Center, Baker College Magisters' House, Brown College Magisters' House, Martel College Magisters' House and Wiess College Magisters' House. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357).

OIT Networking will be performing a planned maintenance on the DHCP service for Child Care Center, Baker College Magisters' House, Brown College Magisters' House, Martel College Magisters' House and Wiess College Magisters' House which will result in a brief service outage. Users may need to reboot their workstations. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357). Notification will be sent at completion.

 

 

The maintenance on campus load balancer devices has been completed. If you have questions about the change or you experience problems, please contact the Help Desk: helpdesk@rice.edu or at x4357.

Regards,

Kenneth Marshall, PhD
--
Mgr./Middleware, Development and Integration
Rice University Office of Information Technology
ktm@rice.edu / 713-348-5294

A second alert will be sent when the work is complete.

Regards,

Kenneth Marshall, PhD
--
Mgr./Middleware, Development and Integration
Rice University Office of Information Technology
ktm@rice.edu / 713-348-5294

OIT Networking has completed maintenance on the network switch in the Brochstein Pavillion.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switch in the Broachstein Pavillion.  During this time, network connectivity will be intermittent.  Notification will be sent at completion.

 OIT Networking has completed the planned maintenance on the DHCP service for Humanities, Rayzor Hall and Sid Richardson Magisters' House. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357).

 OIT Networking will be performing a planned maintenance on the DHCP service for Humanities, Rayzor Hall and Sid Richardson Magisters' House which will result in a brief service outage. Users may need to reboot their workstations. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357). Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in IBC.  Users are advised to reboot their workstations.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in the IBC building. During this time, network connectivity will be intermittent. Notification will be sent at completion.

OIT Networking has completed the maintenance on the wireless network.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the wireless network starting at 5am.  Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in the Annex.  Users are advised to reboot their workstations.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the network switches in the Annex.  During this time, network connectivity will be intermittent.  Notification will be sent at completion.

OIT Networking has completed maintenance on the network switches in Hamman Hall and Cohen House.  Please report any issues to the Help Desk (x4357).

OIT Networking has completed the maintenance on PDC MX and VSS routers. Please report any issues to the Helpdesk (help@rice.edu or xHELP).

OIT Networking will be performing maintenance on the PDC MX and VSS routers starting at 6am.  Notification will be sent at completion.

OIT Networking has completed the maintenance on Mudd Policy Router. Please report any issues to the Helpdesk (help@rice.edu or xHELP).

OIT Networking has completed the planned maintenance on the DHCP service for ames Baker Hall, Sewall Hall and Will Rice College Magisters' House. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357).

OIT Networking will be performing maintenance on the network switches in Hamman Hall and the Cohen House.  During this time, network connectivity will be intermittent.  Notification will be sent at completion.

OIT Networking will be performing a planned maintenance on the DHCP service for James Baker Hall, Sewall Hall and Will Rice College Magisters' House which will result in a brief service outage. Users may need to reboot their workstations. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357). Notification will be sent at completion.

OIT Networking will be performing maintenance on the Mudd Policy router starting at 5am.  Notification will be sent at completion.

The system maintenance on wiki.rice.edu and docs.rice.edu has been completed. Please report any issues to

the Helpdesk (help@rice.edu or xHELP).

Regards,

Kenneth Marshall, PhD
--
Mgr./Middleware, Development and Integration
Rice University Office of Information Technology
ktm@rice.edu / 713-348-5294

 

wiki.rice.edu and docs.rice.edu will be offline for system maintenance starting a 6:00am. A follow-up message will be sent

upon completed.

Regards,

Kenneth Marshall, PhD
--
Mgr./Middleware, Development and Integration
Rice University Office of Information Technology
ktm@rice.edu / 713-348-5294

OIT Networking has completed the planned maintenance on the DHCP service for Media Center, Moody Center for the Arts and Anderson-Clarke Continuing Studies. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357).

OIT Networking will be performing a planned maintenance on the DHCP service for Media Center, Moody Center for the Arts and Anderson-Clarke Continuing Studies which will result in a brief service outage. Users may need to reboot their workstations. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357). Notification will be sent at completion.

Issue with intermittent connections to Box resolved.

Box latest status - https://status.box.com/incidents/t8pdfj3t8q39

We are experiencing intermittent issues authenticating to the Box cloud service,  Engineers at Box are currently working on the issue.  We will provide update(s) as they become available.

 

OIT Networking has completed maintenance on the connect.rice.edu VPN service.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the connect.rice.edu VPN service.  Notification will be sent at completion.

OIT Networking has completed the planned maintenance on the DHCP service for Fondren Library, Brochstein Pavilion and the Library Service Center. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357).

 

 

OIT Networking will be performing a planned maintenance on the DHCP service for Fondren Library, Brochstein Pavilion and the Library Service Center which will result in a brief service outage. Users may need to reboot their workstations. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357). Notification will be sent at completion.

 

 

Several users have reported an issue sending emails from their email clients or connecting to the email server .  OIT has found and resolved the issue.  Some users may need to restart their mail clients.  If you continue to experience any issues, please log a service ticket by visiting http://helpdesk.rice.edu or call the Help Desk at x4357.

OIT Networking has completed maintenance on the VPN Service. Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the VPN service. During this time, VPN services will be unavailable. Notification will be sent at completion.

OIT Networking has completed the planned maintenance on the DHCP service for Hamman Hall, Herring Hall, Herzstein Hall and the Lovett College Magisters' House. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357).

OIT Networking will be performing a planned maintenance on the DHCP service for Hamman Hall, Herring Hall, Herzstein Hall and the Lovett College Magisters' House which will result in a brief service outage. Users may need to reboot their workstations. If you experience connectivity issues, please contact the OIT Help Desk at 713-348-HELP (4357). Notification will be sent at completion.