OIT Networking has completed maintenance on the Internet firewall.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the Internet firewall starting at 5:30am.  No user impact is expected.  Notification will be sent at completion.

OIT Networking has completed maintenance on the Internet firewall.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the Internet firewall.  Users may experience intermittent connectivity.  Notification will be sent at completion.

OIT Networking has completed maintenance on the Internet firewall.  Please report any issues to the Help Desk (x4357).

OIT Networking will be preforming maintenance on the Internet firewall.  Users may experience intermittent connectivity to the Internet.  Notification will be sent at completion.

Incident also posted to status page

https://manage.statuspage.io/pages/2z1s8gh0c177/incidents/m9717h18m0xq

Investigating

Some faculty have reported intermittent issues using computer audio in classrooms. OIT Learning Environments and Campus Services teams are investigating. **Please note, this does not impact any other room audio sources such as laptops, Mac computers or microphones in any rooms.** If you have a presentation that includes audio and plan to use the PC computer for an upcoming class, the Learning Environments team will be happy to meet with you at the start of your class to ensure that the audio is working properly. Please contact us at 713-348-4989 for immediate assistance or contact the OIT Help Desk (713-348-HELP or helpdesk@rice.edu) to request assistance in advance.

Banner 9 system maintenance has been completed. Please report any issues to the Help Desk (x4357).

Banner 9 will be inaccessible for urgent system maintenance. During this period, Banner 9 admin pages will be unavailable. Banner INB will be available if administrative access is required. All other Banner features - Esther, Edgar, etc - will be available. 

The Rice Webmail issues are resolved.

If you still experience issues, please start a new webmail session in your browser.

If you continue to have issues, log a ticket at help.rice.edu.

 

Some Rice faculty, staff, and graduate students are experiencing issues with Rice Webmail. Rice OIT is currently  investigating.

Duo - Normal Operations

The issue with Duo, our two factor authentication system, was corrected by Duo Security. 

They are continuing to monitor the situation to ensure that other problems do not arise, but we are back to normal.

 

Duo - Outage

Duo, our two factor authentication system, is experiencing an outage.  Any service or system protected by Duo may be unavailable.

Duo Security is aware of the problem and they are working to correct the issue.  Their status can be found at  https://status.duo.com/

We are continuing to monitor the situation and will update our own status page with updates at https://status.rice.edu/.

 

 

OIT Networking has completed maintenance on the connect.rice.edu VPN Service.  Please report any issues to the Help Desk (x4357).

OIT Networking will be performing maintenance on the connect.rice.edu VPN service.  No loss in service in expected.  Notification will be sent at completion.