File a Helpdesk Ticket with the Research Computing Support Group

This form is for requesting help with shared research computing resources managed by the Research Computing Support Group. For all other help issues, e.g. desktop support, please visit http://helpdesk.rice.edu/ instead.

Please note that all fields are required.

A member of RCSG will reply to your request within two business days.

Email address for all ticket correspondence. (Use your netid@rice.edu for best results):

 

Subject Line

 

Cluster or Subject (if applicable):

SUG@R
STIC
Blue Biou
DAVinCI
TeraGrid/XSEDE
Matlab Issues on the Clusters
Cluster Login Accounts
None of the above
Description of problem.

Please enter more than one line of text below to describe your issue, or your request will be blank